Monday, November 14, 2011

[californiadisasters] FW: Nationwide Emergency Alert System Post Test Feedback



FEMA is seeking feedback.  I, unfortunately did not get to watch this or listen to it.  I heard from others there were glitches
(e.g. it was broadcast late, in some cases the audio was garbled, etc.).  What did you think?

 

I saw some chatter prior to and after the broadcast.  I'm interested in what you thought.

 

How does the criteria for issuing an EAS message differ than the Public Localized Alerting Network text /voice message?  Other than the media (cell phone) and the geographic location-based implications (impact/audience limited to affected area), what else is different.

 

 

 

 

 

Mark Lewack

Emergency Actions Coordinator

U.S. Office of Personnel Management

1900 E Street NW, Suite 1300

Washington, DC 20415

(202) 606-5415 (Office)

(301) 807-8943 (Cell #2)

Mark.Lewack@opm.gov

 

From: FEMA (Federal Emergency Management Agency) [mailto:fema@service.govdelivery.com]
Sent: Monday, November 14, 2011 1:20 PM
To: Lewack, Mark A.
Subject: Nationwide Emergency Alert System Post Test Feedback

 

 

Good afternoon private sector partners,

 

Thank you for helping us to inform the public about the first ever nationwide test of the Emergency Alert System (EAS). Please see the joint FEMA/ FCC letter below and share your feedback about the test in your viewing area. Comments can be submitted to: ipaws@dhs.gov.

 

 

U.S. Department of Homeland Security

Washington, DC  20472

 

 

  

Dear Partner,

 

After many months of preparation and engagement with you and our many other federal, state, local, tribal, and private partners,  FEMA, the FCC, and NOAA worked with communications service providers yesterday to administer the first-ever nationwide test of the Emergency Alert System.

 

The nationwide EAS test served the purpose for which it was intended – to identify gaps and generate a comprehensive set of data to help strengthen our ability to communicate during real emergencies.  Once the results are in and evaluated, we will have a better understanding of what works, what does not and what improvements to the Emergency Alert System may be necessary to ensure that it provides an accessible, reliable and robust mechanism from which the entire public may receive timely and accurate emergency alerts. 

 

We have already begun to receive information indicating that while the test was received by thousands of EAS participants across the country, there were some instances in which the test apparently was not received by some EAS participants and/or not re-broadcast to the public.   In addition, we have received some feedback regarding audio quality.  We take these shortcomings seriously and expect that the EAS participants will as well.  We intend to work closely with EAS participants over the next several weeks as we assess the nature of problems with the nationwide EAS test and how best to address them effectively and look forward to your cooperation in that effort.

 

It is only through comprehensively testing, analyzing, and improving these technologies that we can ensure the most effective and reliable emergency alert and warning systems are available at a moment's notice in a time of real national emergency.

 

This was an historic test – and we want to first thank all of the stakeholders who helped make the test possible, including radio and television broadcasters, cable and satellite service providers and all other stakeholders that helped us conduct the test on the technical side, and all of our partners who helped us spread the word that the test was happening.

 

We will be spending the next few weeks gathering test result data from EAS participants and feedback from all of our stakeholders. Under the FCC's rules, test participants must submit complete test result data to the FCC by December 27, 2011, and the FCC urges all EAS participants to submit their results as soon as they are available to allow us to promptly assess the Nationwide EAS Test.  For additional information about this requirement, please refer to the FCC's Nationwide EAS Test webpage at www.fcc.gov/nationwideeastest.   In the meantime, FEMA is also interested in hearing from any stakeholders that want to share feedback about the test in their viewing areas. Comments can be submitted to:  ipaws@dhs.gov.

 

 

 

Sincerely,

 

 

Damon Penn

Assistant Administrator, National Continuity Programs

Federal Emergency Management Agency

 

 

Jamie Barnett

Chief, Public Safety and Homeland Security Bureau

Federal Communications Commission

 

 


This email was sent to mark.lewack@opm.gov using GovDelivery, on behalf of FEMA · U.S. Department of Homeland Security · Washington, DC 20472

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